• A Care Coordinator who writes your care plan and oversees the quality of your  care.
• Your Personal Care Attendants (PCAs) who provide your care in the home.
• Your local Office Coordinator who monitors the quality of your caregivers and deals with any day-to-day requests you might have.
• A Staffing Coordinator who ensures your shifts are staffed with the best-suited PCAs.

We utilize electronic record-keeping to document important interactions with clients and caregivers, including:

• Electronic clock-in and clock-out of all shifts from clients home.
• Records of all care services performed on each and every shift.
• Changes in client condition and additional requests for services.
• Reports from clients about employee performance.
• Special handling by senior managements of any client complaint or concern about services.

Amdal In-Home Care also utilizes:

• Regular and frequent care observation visits by Care Coordinators in the home to evaluate care needs and changes in status.
• RN developed care protocols and training programs for caregivers.
• Enhanced care services performed only by Care Coordinators as requested by clients.
• Insurance-compatible billing practices and interface with your insurance company as needed.