Meet our Team

Robin Martin, Director of Client Care Services
	The Director of Client Care Services oversees all aspects of client care. Manages and directs the Client Care Coordinators for each of our four locations, oversees the staffing coordination function, and insures that all clients receive professional attention from their initial inquiry through the end of care. The Director of Client Care Services also insures that all Amdal In-Home caregivers are skilled, caring individuals, who support the goal of the organization; to provide the sick and frail person and their families the option of staying at home with safety and dignity.
My career for the past 7 years has been in working with our aging population, with my main focus being Dementia Care. I joined the team of Amdal In-Home Care’s Tulare office in June of 2002 as the Area Manager. Most people, as individuals, do not think about the need for personal care assistance or what their options for care are as they age. The most rewarding part of leading a team with Amdal In-Home Care is the opportunity to inform and educate our community as to the choices and possibilities they have in receiving services within their own home, specific to their personal needs and their schedule. To successfully match a caregiver to a client is an art that blends the knowledge and skills of our team with an individual’s need, resulting in a partnership in care. My path into this field began as a Certified Activity Director in the skilled nursing environment. From there I went on to create an Alzheimer’s/Dementia specific program for an Assisted Living community in Fullerton , CA , where I also facilitated an Alzheimer’s Association Support Group. I received my RCFE Administrators License in 1998, spending a year at Amdal Residential Care in Rancho Mirage, CA and two years at Prestige Assisted Living in Visalia.

Human Resources Director
	The Human Resources Director oversees our support services and is responsible for the direct supervision and overall performance of our Administrative Assistants. This includes new hire screening, processing and orientation along with employee training. Customer service follow-up is managed by this department. The administrative functions of the organization are the foundation for the services we provide.

Administrative Director
	The Administrative Director is responsible for our companies billing and payroll functions. This also includes Accounts Payable and Accounts Receivable.

Staffing Coordinator
	The Staffing Coordinator is responsible for assigning our Personal Care Attendants to our clients requested service needs. This is handled by managing the month-to-month schedules. Scheduling is facilitated by communication with employees and clients. By reviewing the electronic care plan, client evaluations and customer service follow-up strengths and weaknesses are identified in the care delivery.