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Almost always it is a close family member who makes the initial inquiry to us. Family and friends are often the first to see the need for care. They usually play a critical role in getting the senior to accept the idea, and help to define the scope of care that is needed.
We thought you might like to see who the most frequent inquirer for serices are, in relation to the senoir:

As you can see, only about 9% of the time is it the senior him or herself who inquires about services.
As you can see, the client him or herself usually contacts us less than 10% of the time. |